We do not issue paper tickets. On booking, you will receive a confirmation email from info@theatre503.com. Please double check your spam filter.
You do not need to print anything out, but please do take note of your ‘Order Number’. On arrival at Box Office you’ll be asked to give the surname you booked under and the relevant identification/s for any concession tickets booked.
If you haven’t received your confirmation email, please contact us on 020 7978 7040.
Please arrive at least 15 minutes before the start of the show. We will try to admit latecomers at a suitable break in the performance (which may be the interval) but late admission cannot be guaranteed.
Once purchased, money cannot be refunded and a £2.00 charge will be incurred to exchange tickets unless a performance is cancelled or less than half the performance takes place.
Theatre503 may exchange tickets at its own discretion. Tickets may only be exchanged from future performances and for an alternative occurrence of the same production. A £2.00 charge will be applicable for each exchange transaction and must be paid at the time of booking.
Theatre503 may issue credit for unneeded tickets at its own discretion and never after an instance has taken place. Credited amounts will be held for three months from the date of credit, after which time the credit will expire.
Please call the box office on 020 7978 7040 or email boxoffice@theatre503.com if you have any queries.
We do. We are pleased to offer a number of concessions including those with Access needs, Over-60’s and Students
We also offer industry concessions to members of Equity, BECTU, Stage Directors UK and NHS workers.
PLEASE BRING PROOF OF CONCESSION WITH YOU
Where card proof is a requisite of membership (eg Student/Equity), failure to bring the card will result in being charged the full price difference. This has been requested in consultation with the membership organisation.
The Box Office opens 30 minutes before the advertised start time of the show. Tickets can be collected from Theatre503 at this point. We recommend arriving at least 15 minutes before the show starts.
Theatre503 is a cashless venue. We can take payment via contactless cards and non-contactless cards.