Box office: 020 7978 7040
You can find Theatre503 above The Latchmere pub! If you need help getting to 503, check out our dedicated webpage.
Our Box Office phone is open from 10am – 6pm, Monday – Friday (excluding bank holidays). You can call us on 02079787040 or email us on boxoffice@theatre503.com with any questions.
If you want to pop in and see us, we are usually open 10am – 6pm, Monday – Thursday. As we are a small team, there may be small changes to our schedule.
If you would like to contact us outside of these hours, please email Box Office and we will respond as soon as possible.
We are a cashless venue and accept card only.
In the interest of sustainability, we are ticketless & as such, you do not need to print your ticket. When arriving for a show or event, please sign in by giving your name at our Box Office desk on arrival. We will then check off the name on the booking.
If you think you may have lost an item at Theatre503, please email boxoffice@theatre503.com with a description and/or picture of the item. We keep all lost property for one month.
Please note we cannot take any liability for items lost at Theatre503.
We know and appreciate how expensive it can be to go to the theatre and we don’t want price to be a barrier to anyone wishing to engage with our work. As such, we offer various ticket prices for our productions. Please see below:
Adult Standard: £24 – £28
Concessions: £20 – £24 This includes Over 60’s, Students, Access and Theatre Union
Previews: £15 Please note, during previews the show is subject to change and as such we may be unable to confirm a running time.
Writer Tickets: £10 For selected Writer’s Night’s during previews.
SW11 Discount: £15 Theatre503 lives in SW11. If you do too, you can get any full price tickets for £15, just put your address in when purchasing a ticket.
Access: £20 & One Free Companion Seat To be tagged as an access patron, please contact box office. You can find further information here.
Relaxed Pay What You Choose Matinee: £10 – £24 This is usually Saturday 2:30pm during the second week of the run
Group Discount: 10% You will receive a 10% discount when you book 10 or more Full Price tickets in one transaction
Discounts should apply automatically at the very last page before you input your payment details – if you are having any issues please first check that this booking is eligible (it is not eligible on any ticket type other Full Price tickets) and if the issue still persists, please call the box office on 02079787040.
£15 for all tickets.
If you have any questions or issues, please don’t hesitate to get in touch with us either by emailing boxoffice@theatre503.com or calling us on 02079787040.
To access the Share the Drama pricing please call our Box Office on 02079787040. This concession rate is available to Students, Senior Citizens, Unemployed/Unwaged and individuals receiving disability support. Please note, we do ask that concessions tickets are kept at one per person, per season of the Writers’ Programme. There are a limited number per session.
8-Week Courses, £320 (Share the Drama discounted rate £200)
5-Week Courses, £200 (Share the Drama discounted rate £120)
3-Week Courses, £120 (Share the Drama discounted rate £100)
Masterclasses, £42 (Share the Drama discounted rate £30)
1-Day Intensives, £125 (Share the Drama discounted rate £90)
2-Day Intensives, £250 (Share the Drama discounted rate £180)
1-2-1 Dramaturgy, £150 (Share the Drama discounted rate £100)
We are only able to offer these accessible ticket options due to the generosity of those who are able to donate to our Share The Drama scheme**. If you wish to donate to support us in continuing to offer these, you can do so here.
*Please contact the box office by emailing boxoffice@theatre503.com or calling us on 02079787040 and ask to be tagged as a writer in order to get access to a writers ticket.
**Share the Drama tickets can be purchased by calling our box office on 02079787040. Please note you can only purchase one Share the Drama priced ticket per person per season. There are a limited number of these tickets available.
We are unable to offer refunds unless the show or event booked for has Sold Out. If you require a refund, please call or email boxoffice@theatre503.com. We will then refund your tickets, if the performance booked sells out.
If you need to exchange your tickets, this will incur a £2 exchange fee per booking. If you require an exchange, please do so by calling the Box Office on 02079787040, and we will take payment for this over the phone. Please note, we are unable to authorise exchanges from a third party, we require the original booker to call. Exchanges can only be made between performances for the same show, and may not be carried between different show titles.
Please note this policy also applies to the Theatre503 Writer’s Programme. You are able to exchange only between masterclasses and courses for the same season (Spring/Summer/Autumn) and this will incur a £2 exchange fee.
Due to our programming policy, we are unable to exchange tickets between show titles, and unable to use the balance from a payment from one show / event to another.
We can only exchange bookings or tickets up to 48 hours before a performance or event start time.
In line with our refund policy above, we operate a Waiting List. If you would like to be added to a waitlist for any performance or event at Theatre503, including our Writer’s Programme, please email or call the Box Office and we will add you to that list!
Please arrive with plenty of time, as latecomers may not be admitted.